Introduction and Acceptance
Welcome to yhleathershoes.com, operated by Nga See Limited. Nga See Limited sells women's shoes through this website. By accessing yhleathershoes.com, browsing its pages, creating an account, or placing an order, you agree to be bound by these Terms of Service. If you do not accept every provision in this document, you must stop using yhleathershoes.com immediately. Nga See Limited may revise these Terms of Service at any time, and your continued use of yhleathershoes.com after a revision constitutes acceptance of the revised terms.
Eligibility and Customer Accounts
You must be at least eighteen years of age and legally capable of entering into binding contracts to purchase from yhleathershoes.com. You agree to provide accurate, current, and complete information during registration and at checkout. You are responsible for safeguarding your account password and for all activity conducted through your account. Notify Nga See Limited immediately at [email protected] if you detect unauthorized use of your account.
Products, Orders, and Acceptance
All women's shoes displayed on yhleathershoes.com are subject to availability. Product images are provided for illustration, and slight variation in color may occur. Your order constitutes an offer to purchase. Nga See Limited accepts that offer only when the order is dispatched. Nga See Limited reserves the right to decline or cancel any order and to limit purchase quantities per customer.
Pricing and Payment
All prices are listed in the currency shown at checkout and exclude duties that a destination jurisdiction may impose. You agree to pay the full order total using an accepted payment method. Nga See Limited verifies payment details before dispatch. If a payment is declined or reversed, Nga See Limited may suspend the order.
Shipping and Delivery
Nga See Limited ships to the destinations listed at checkout. Delivery timelines vary by destination and by the shipping service selected. Risk of loss passes to you upon delivery to the carrier. You must provide a complete and accurate delivery address. Nga See Limited is not responsible for delays caused by customs authorities or by incorrect address information supplied by you.
Returns and the 14 days No-Reason Refund Policy
Nga See Limited offers a strict 14 days no-reason refund policy. You may request a refund for any eligible women's shoes order within 14 days of receiving the shipment, without providing a reason. The 14 days period begins on the date the carrier confirms delivery. To exercise this right, contact Nga See Limited at [email protected] within 14 days and provide your order number. Returned shoes must be unworn, unwashed, and returned with their original packaging and all attached tags. Shoes that show signs of outdoor wear, damage, or alteration do not qualify for a refund. You bear the cost of return shipping unless the item arrived damaged or defective. Nga See Limited inspects every returned item after it arrives at the returns facility.
Damaged or Defective Items
Any claim for damaged or defective items must be submitted within exactly 7 days of receipt. Contact Nga See Limited at [email protected] within exactly 7 days of receipt and include your order number together with photographs of the damaged or defective shoes. Claims submitted after exactly 7 days from receipt cannot be accepted, and Nga See Limited will decline them. Verified damaged or defective items are replaced or refunded at the discretion of Nga See Limited, and return shipping costs for verified claims are covered by Nga See Limited.
Refund Processing Times
Refund processing begins after Nga See Limited receives and inspects the returned shoes. Refund processing and arrival of funds in your account takes at least 14 days from the moment Nga See Limited approves the refund. This period covers inspection, internal approval, and transmission to your payment provider. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Bank and card refunds follow the timelines imposed by your financial institution. Nga See Limited does not control the internal posting times of banks, card issuers, or PayPal.
Intellectual Property
All content on yhleathershoes.com, including text, photographs, graphics, logos, and page design, is owned by Nga See Limited or licensed to Nga See Limited. You may not reproduce, distribute, modify, or republish any content from yhleathershoes.com without written permission from Nga See Limited.
Prohibited Conduct
You agree not to use yhleathershoes.com for unlawful purposes, not to submit false orders, not to interfere with the operation of yhleathershoes.com, and not to attempt unauthorized access to any account or system. Nga See Limited may terminate your account and cancel pending orders if you breach these Terms of Service.
Limitation of Liability
Nga See Limited provides yhleathershoes.com on an as-available basis. To the maximum extent permitted by law, Nga See Limited is not liable for indirect, incidental, or consequential losses arising from your use of yhleathershoes.com. The total liability of Nga See Limited for any claim is limited to the amount you paid for the order giving rise to the claim.
Governing Law
These Terms of Service are governed by Hong Kong law. Any dispute arising from these Terms of Service or from any purchase made through yhleathershoes.com is subject to the exclusive jurisdiction of the courts of Hong Kong.
Contact Information
Direct all questions about these Terms of Service, refunds, and damaged item claims to Nga See Limited.
Email: [email protected]
Address: Fanling Centre, 33 San Wan Road, Fanling
Phone: +852 9388 0043